Day: January 20, 2024
DPD customer service chatbot swears and calls company ‘worst delivery firm’
January 20, 2024DPD has disabled its artificial intelligence (AI) online chatbot after a customer was able to make the bot swear and write a poem criticising the parcel delivery company. Ashley Beauchamp, 30, was trying to track down a missing parcel when he said he was going “round and round in circles” trying to get any sort […]
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