John Lewis

‘They have to think differently’ – shoppers on John Lewis’s new strategy

October 16, 2020

Christmas is still nearly 10 weeks away but Ina Ukstina is standing in John Lewis’s Kingston upon Thames store clutching several strings of shiny tree decorations. “For the first time in my life I’m getting an artificial tree,” she says. “I’ve always had a real tree but have started to think about what happens afterwards, […]

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John Lewis could convert almost half its Oxford Street store into offices

September 16, 2020

John Lewis is working on plans for a massive reduction in the size of its London flagship store, converting entire floors into offices, as shoppers switch to buying online and the crisis on British high streets turns into a fight for survival amid the Covid pandemic. The staff-owned department store has applied for planning permission […]

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